Firefox Bikes - Warranty Policy


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All Firefox bicycles are sold exclusively through our network of Authorized Dealers who we entrust with professional assembly and service of your bicycle.

Firefox Bikes warrants each new Firefox Frame, fork and original component part of the bicycle against defects in the workmanship and materials:


FOR THE LIFETIME OF THE ORIGINAL OWNER

    The Bicycle frame.


FOR SIX MONTHS

    Fork (rigid & suspension) & rear suspension.
    All original components, except consumables such as tires, inner tubes etc.


This warranty does not cover:

    Normal wear and tear
    Improper assembly
    Improper follow-up maintenance
    Installation of components, parts or accessories not originally intended for or compatible with the bicycle as sold
    Damage or failure due to accident, misuse, abuse or neglect
    Labor charges for part replacement or changeover


This warranty is void in its entirety by any modification of the frame, fork or components.

This warranty is expressly limited to the repair or replacement of a defective item and is the sole remedy of the warranty. This warranty extends from the date of purchase, only to the original owner, and is not transferable. Transportation costs & labor charges incurred in the replacement of parts are not covered under this warranty.

Firefox Bikes is not responsible for incidental or consequential damages.
Any claim under this warranty must be made through an Authorized Firefox dealer. Original Proof of purchase is required.

CAUTION : THE FOLLOWING EXCLUSION APPLIES TO ALL MODELS -

This warranty does not apply to any unit that has been abused, misused, altered by component parts substitution or used for rental or any other commercial uses, stunt riding, ramp jumping, acrobatics, bicycle moto–cross, dirt biking or similar activities as all units are not designed or intended for such purpose or usage.