Package charges include only the services included under each package. Read the package details carefully before booking a service. Any additional services not listed under the package will be charged extra
Payment against the service is to be made at storeService Packages
- * Finishline products are used and recommended for Firefox Bike Service
- * In case of puncture, we recommend the user to get the tube replaced instead of getting the puncture repaired.
- * Labour charges apply on selected part replacement (Bottom Bracket, Derailleurs, Hangers, Fork, Headset etc.).
Terms and Conditions
- 1. Free service is only applicable for those customers who are availing their first free service.
- 2. Free Service is applicable within 3 months of Bike Purchase.
- 3. Due to lockdown and curfew, store timings may get affected. Please check with the store before making a visit.
- 4. Service once booked cannot be cancelled whether you avail it or not.
- 5. For customers who have bought their bikes online, you can avail the first free service at your nearest authorised Firefox store.
- 6. It is mandatory to carry the original invoice or Free Service card with you when you get the bike to our stores for servicing.
- 7. Once the service is booked, you do not have to pay any amount at Firefox store for the things covered under the service.
- 8. Please read the package details carefully before choosing a service package.
- 9. All services under a package can only be availed at one store.
- 10. Service is non transferrable.
- 11. Replacement of bike part(s) will be additionally charged.
- 12. Annual packages are valid for 1 year from Date of Booking.
- 13. Single Service is valid for 1 month from the Date of Booking. If not availed within 1 month, the booking will be cancelled without refund.
FREQUENTLY ASKED QUESTIONS
1. How often should I get my bike serviced?
It depends on how often you ride, but generally, a bike should be serviced every 6-12 months.
2. What types of bikes can be serviced?
At Firefox, we service all types of bikes, including mountain bikes, road bikes, and hybrids.
3. How do I book a service?
Simply fill out the form on this page or visit your nearest Firefox service center.